FAQ

We accept payments by Paypal, Paysafecard, OneCard, QIWI, SOFORT, TrustPay and Neosurf. Paypal is our preferred method of payment though, if you do not have one, you can also pay as a guest by credit card, such as Visa ,MasterCard, Discover and American Express. Or you can make an instant paypal then it will work.You can ask help from our LiveChat too.

After you paid, we will arrange professional customer representative to help you to get your everything soon.

Sure, we have professional work teams which own long experience, we will make sure of all your safe by choosing the best trade way. And we trade everything to you in game, just like friend to friend.

We have very strict internal policy to ensure that all information concerning your account will be confidential. We will never ask any vital information such as password question or password hint that will threat your account safety. Furthermore, your personal and character's information will be absolutely confidential. During the power-level process, our players will not talk to anyone in the game without your request.

Our site tested many kinds of Browser, if receive data error. Suggest that you can change the Browser and update the new version, or you can contact our live-chat to solve it.

It will take 10-30 minutes generally according to different purchase amounts. If there is any accident, we must let you at once and take actions to settle it down. Your customer rep will trace and rush the order all the time, any problem, feel free to contact them or LiveChat.

It's safe. There is a link leading you to paypal page when you pay. The information that you should provide is for paypal but NOT for mmosv. So MMofifa.com can not get any information about your credit card or your password. And technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

Under such situation, Our customer service representative may be temporally away from their work station or either that, please leave a message about your contact way, server and toon name. Once our customer representative is back, we will contact you as soon as possible.

No. We have been selling many kind of game currency and items to lots of customers. Our customers have never been banned using our service.

Yes, we do. If you want a refund, please go to our LiveChat. If we can't finish your order, the order will be hold and 100% fully refund.

Yes. As MMofifa.com, we take safeguarding your personal information very seriously. All staff members hold a profession standard in our service provided. We have developed strict policies to guarantee our customer's privacy. The only person can access your information is our manager. Once the raids are completed, We will inform you that the service has been completed and that you should change your password as a precaution.